Reluctance to integrate AI leaves BPO workers even more vulnerable

THE ADOPTION of artificial intelligence (AI) in the Philippines’ business process outsourcing (BPO) and business process management sectors is still in early stages as managements show reluctance to upskill workers, leaving them more vulnerable to job insecurity.

Philippine Times Philippine Times
Reluctance to integrate AI leaves BPO workers even more vulnerable
THE ADOPTION of artificial intelligence (AI) in the Philippines’ business process outsourcing (BPO) and business process management sectors is still in early stages as managements show reluctance to upskill workers, leaving them more vulnerable to job insecurity.
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